The following options are available for returns and exchanges :-
- Return to us via post or courier (see address below)
- For a speedy exchange, order your replacement online and return the unwanted item using one of the methods above.
Please don’t forget to give your name and address and leave instructions as to whether refund or exchange is required.
Once we have received and accepted your return, a refund will be made back to your card.
If you are a local customer, you may visit us at our Lightwater unit or leave any returns in our Returns Box outside; see this link for opening hours
For more on our returns policy and to read return/exchange options for local customers, please follow this link: https://kidsbiz.co.uk/returns-exchanges/
Returns Address:
Returns Dept, Kids-Biz Ltd, Unit 1a Broadway Green Farm, Broadway Road, Lightwater, Surrey GU18 5SU.
This item will be delivered to the shipping address you give at checkout. Carriage will be charged at £4.50 per package.
If this item is part of a MySchool order, then your normal school arrangements apply.
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